You can visit our homepage to get coupons! NOTE: We use AliExpress Standard Shipping Customers from Russian Federation full recipient name is required. *Please see the detail information as below *Watch case: alloy with fine plating (Black and silver Plating) *Watch strap: genuine leather or stainless steel Knitting material *30 meter waterproof Meet the needs of daily life *Total length: 23cm Diameter 4cm Thickness 0.7cm *For young people’s preferences Creative design///simplicity design. Two balance have without second hand. Fine scale The feeling of harmony Cute and sweet for young people
We are the Brand Owner of ENMEX and exclusive in aliexpress ENMEX is a NEW POPULAR and IDEAS brand Specifically for young peoples Our mottoYoung Fashion & Sagacity Come Come! FLY WITH US! Welcome to join us as our agents(distributors) from all over the world. Shipment We Ship to Worldwide. We ship your orders within 1-5 business days after the payment cleared . Items are shipped from China,by Singapore Post or ePacket or China Post Air Mail or Hongkong Post Air Mail, with the tracking number, Most of them will reach destination within 10-25 working days . Delivery time depends on destination and other factors, If you don’t receive the item after 30 days,please contact us, we’ll investigate and solve the delivery problem. Payment Currently, you can pay using Visa, MasterCard and bank transfer. You can also pay with selected debit cards including Maestro, Solo, Carte Bleue, PostePay, CartaSi, 4B and Euro6000. More payment options will be available on AliExpress in the future. Return/Refund We will do our best to satisfy our customers. We will refund you if you return the items within 7 days from your receipt of the items for any reason . However , the buyer should make sure that the items returned are in their original conditions . If the items are damaged or lost when they are returned, the buyer will be responsible for such damage or loss , and we will not give the buyer a full refund.The buyer should try to file a claim with the logistic company to recover the cost of damage or loss . The buyer will be responsible for the shipping fees to return the item. We are sure there have no broken products when you receive your package,if there have some defects,please kindly send pictures to me ,we will refund money to you after confirmation. All returned items MUST BE in the original packaging and you MUST PROVIDE us with the shipping tracking number, specific reason for the return. We will refund YOUR FULL WINNING BID AMOUNT, upon receipt of the item in its original condition and packaging with all components and accessories included, AFTER BOTH Buyer and seller cancel the transaction from aliexpress. Or you may choose to have a replacement. Size or fit issues: The sizes are illustrated with specific measurements in the detail. specifications . Please check the specifications before You place an order . Normally the allowable differences in the size are approximately 0.5 inch in measurement . If you find the size of the products do not fit you , You can directly contact us. Color Mismatch: Differences in color may be caused by some other reasons such as color reflection in the monitor,lighting, background etc . However , if you believe that the item received is in wrong color , please contact us to see if a return or refund is possible . If you have any question. please leave message and your email address,then we will contact with you,welcome to visit our store!
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time(45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve receive you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of luv-mydress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of luv-mydress.co.uk
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.