Hair Length: 24″(About 60cm)
Hair Color: Black to Silver Gray Ombre Colors
Hair weight : about 135g (with the clips)
Hair Style: Straight and Curly (choose the style of you like when you order)
Hair Type : High Grade Synthetic Hair
Clips Quantity: 5 Clips
Condition : brand new ,fashion , tangle free , silky soft
Usage: Can be curled , straightened and washed
Attention: Do not blow hot over 120 degree temperature on the hair.
1 x Hair Extensions
Attension: Colors may vary slightly different due to the lighting effect and color setting of each individual monitor. We’ll appreciate your understanding.
1. For much more perfect effect, we suggest customer to match professional use comb below.
Anti-static Steel Tooth Wig comb, Click Here.
How to use:
We have this model with color color, if you are interested, you can check this picture link:
1. Always brush your Hair Extensions gently with a soft bristle brush before and after use.
2. Hair should be washed every 10-20 wears or when there is too much build-up of products and they will become unmanageable or difficult to style.
3. Wash in lukewarm water, then apply a small amount of shampoo. Rinse out the shampoo and apply a conditioner. Rinse thoroughly. Allow to air dry.
4. Always use a heat-protecting spray when using hot tools such as flat irons and curling irons.
1. WORLDWIDE SHIPPING. (Except some countries and APO/FPO) 2. Orders processed timely after the payment verification. 3. We only ship to confirmed order addresses. Your order address MUST MATCH your Shipping address. 4. The images shown are not the actual item and are for your reference only. 5. SERVICE TRANSIT TIME is provided by the carrier and excludes weekends and holidays. Transit times may vary, particularly during the holiday season. 6. If you have not received your shipment within 30 days from payment, please contact us. We will track the shipment and get back to you as soon as possible with a reply. Our goal is customer satisfaction! 7. Due to stock status and time differences, we will choose to ship your item from our first available warehouse for fast delivery. 8. Delivery Time:
Note: Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility. Please check with your country’s customs office to determine what these additional costs will be prior to bidding / buying.
All products in our store can be mixed! Retail and wholesale are all welcome! Feel free to contact us for more selections! Any Inquiry, pls feel free to contact us, our will respond within 12-24 hours at most.
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time(45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve receive you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of luv-mydress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of luv-mydress.co.uk
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.